Shipping policy
Last updated: August 31, 2026
This Shipping Policy applies to orders placed with DRESSNIGHTLY, operated by ASTERIANELLE LLC.
Order processing and delivery estimates
Available shipping methods, charges, and any estimated delivery time are shown at checkout or in your order confirmation. Delivery estimates are not guaranteed and may be affected by the carrier, customs, weather, public holidays, an incorrect address, or events outside our reasonable control.
Shipping address
Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipped.
Tracking
When tracking is available, it will be sent using the contact information provided with the order. Tracking updates are supplied by the carrier.
Delayed, lost, damaged, or incorrect deliveries
Email support@dressnightly.com with your order number and relevant photos or tracking details. Please retain the product, packaging, and shipping label while the request is reviewed.
Returns
Returns are governed by the Return and Refund Policy. Do not send a return without prior authorization.
Contact
110 Mason Road,201
Scarborough,CA 93436
United States
Email: support@dressnightly.com
Shipping Policy
Last updated: August 20, 2026
This Shipping Policy applies to orders placed with the Store.
1. Order Processing
Orders are generally processed within 1–3 business days after payment is confirmed. Processing time is separate from delivery time. Orders placed on weekends or public holidays may begin processing on the next business day.
2. Shipping Options and Charges
Standard Delivery
• Order value $0.00–$69.99: $8.00
• Order value $70.00 or more: Free Shipping
• Estimated total delivery time: 8–18 business days, including processing
Expedited Delivery
• Shipping fee: $15.00
• Estimated total delivery time: 4–10 business days, including processing
The shipping methods and final charges available for a specific order are shown at checkout. Delivery estimates are not guaranteed.
3. Order Tracking
When an order ships, tracking information will be sent to the email address used at checkout when tracking is available. Tracking updates may take time to appear after dispatch.
4. Delivery Delays
Delivery may be delayed by customs clearance, carrier operations, weather, public holidays, high-volume periods, remote-area service limitations, incorrect delivery information, or other circumstances outside the Store's reasonable control.
If tracking has not updated for an extended period or the estimated delivery window has passed, please use the Contact Us page and include your order number.
5. Correct Delivery Information
Customers are responsible for providing a complete and accurate name, address, postal code, email address, and telephone number at checkout. If an order is returned or cannot be delivered because the information provided was incorrect or incomplete, additional shipping charges may apply before reshipment.
6. Lost, Damaged, or Incorrect Shipments
Inspect the package after delivery. If a package or item is lost, damaged, incomplete, or incorrect, submit a request through the Contact Us page as soon as possible. Include the order number, tracking number, and clear photos of the package, shipping label, packaging, and item when applicable.
Keep all packaging until the request has been resolved. The Store may need to work with the carrier before providing a replacement, refund, or other appropriate solution.
7. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or local fees. Unless stated otherwise at checkout or required by applicable law, these charges are the customer's responsibility. Customs processing may affect delivery time.
8. Shipping Restrictions
Shipping availability varies by destination, product, carrier coverage, and legal restrictions. If the Store cannot ship an order to the selected destination, the customer will be notified and any applicable refund will be issued to the original payment method.
9. Contact Us
For shipping questions or delivery assistance, please use the Contact Us page.